Learn how to use Metal Pay in our video series.

How do I sign up for Metal Pay?

How do I sign up for Metal Pay?

In this guide, we'll show you how to sign up for Metal Pay! Step 1: Locate and download Metal Pay from Metallicus, Inc. in the Apple Store or Google Play Store. Step 2: Click the Metal Pay icon on your phone to launch the app. Step 3: Tap on the 'Sign up' button to...

How do I link my debit card to Metal Pay?

How do I link my debit card to Metal Pay?

In this guide, we'll show you how to link a debit card to Metal Pay! Step 1: Tap on your profile picture to access the settings page. Step 2: Tap on the 'Payment methods' button. Step 3: Tap on the '+' icon. Step 4: Tap on the ‘Debit card’ button. Step 5: Tap on the...

How do I link my bank to Metal Pay through bank login?

How do I link my bank to Metal Pay through bank login?

In this guide, we'll show you how to link your bank to Metal Pay through bank login! Step 1: Tap on your profile picture to access the settings page. Step 2: Tap on the 'Payment methods' button. Step 3: Tap on the '+' icon. Step 4: Tap on the 'Bank login' button. Step...

How do I add Cash to Metal Pay?

How do I add Cash to Metal Pay?

In this guide, we'll show you how to add Cash to Metal Pay! Note: there is a $1 minimum for Cash deposits. Step 1: Click on the Cash Card on the Metal Pay home screen to see your Cash balance. Step 2: Click on the 'Add Cash' button when you want to add Cash from your...

How do I Cash out from Metal Pay?

How do I Cash out from Metal Pay?

In this guide, we'll show you how to Cash out from Metal Pay! Note: there is a $1 minimum for Cash withdrawals. Step 1: Tap on the Cash Card on the Metal Pay home screen to see your Cash balance. Step 2: Tap on the 'Cash Out' button when you want to send Cash to your...

How do I deposit crypto to Metal Pay?

How do I deposit crypto to Metal Pay?

In this guide, we'll show you how to deposit crypto to Metal Pay! Important: Each ERC-20 token has its own wallet address, so make sure to deposit ERC-20 tokens in the correct corresponding wallet address.  Example: Only send MTL to an MTL address. Don't send MTL to...

How do I withdraw crypto from Metal Pay?

How do I withdraw crypto from Metal Pay?

In this guide, we'll show you how to withdraw crypto from Metal Pay! Note: A service fee is added on top of the withdrawal amount. Check the fees here for each crypto asset. Only cryptos with a mainnet label have withdrawal capabilities. What cryptos are supported to...

How do I buy crypto in Metal Pay?

How do I buy crypto in Metal Pay?

In this guide, we'll show you how to buy crypto in Metal Pay! Note: Minimum buy is $10. All purchases include a fee, in proportion to your in-app MTL balance. Reduce fees by holding Metal (MTL). Step 1: Tap on the Crypto Card on the Metal Pay home screen to go to the...

How do I sell crypto in Metal Pay?

How do I sell crypto in Metal Pay?

In this guide, we'll show you how to sell crypto in Metal Pay! Note:  Minimum sell is $10. All sales include a fee, in proportion to your in-app MTL balance. Reduce fees by holding Metal (MTL). Step 1: Tap on the Crypto Card on the Metal Pay home screen to go to the...

How do I convert crypto to crypto in Metal Pay?

How do I convert crypto to crypto in Metal Pay?

In this guide, we'll show you how to convert crypto to crypto in Metal Pay! Note: Minimum buy is $10. All purchases include a fee, in proportion to your in-app MTL balance. Reduce fees by holding Metal (MTL). Step 1: Tap on the Crypto Card on the Metal Pay home screen...

How do I send Crypto in Metal Pay?

How do I send Crypto in Metal Pay?

In this guide, we'll show you how to send Crypto in Metal Pay! Step 1: Tap on the 'Send' button on the Metal Pay homepage to access the payment page. Step 2: Select the person you want to send crypto to. Step 3: Select the amount you want to pay, add a note of what...

How do I send Cash in Metal Pay?

How do I send Cash in Metal Pay?

In this guide, we'll show you how to send Cash in Metal Pay! Step 1: Tap on the 'Send' button on the Metal Pay homepage to access the payment page. Step 2: Select the person you want to send Cash to. Step 3: Select the amount you want to pay, add a note of what the...

How do I claim Pop in Metal Pay?

How do I claim Pop in Metal Pay?

In this guide, we'll show you how to claim Pop in Metal Pay! Note: A transaction amount must equal or exceed $1 to be eligible for Pop. Step 1: After sending or receiving Cash payments in Metal Pay, you're eligible to receive Pop.  Step 2: You will receive a...

How do I select a default payment method in Metal Pay?

How do I select a default payment method in Metal Pay?

In this guide, we'll show you how to select a default payment method in Metal Pay! Step 1: Tap on your profile picture to access the settings page. Step 2: Tap on the 'Payment methods' button. Step 3: Select a funding source. Step 4: Tap on 'Set default' to select the...

How do I request a payment in Metal Pay?

How do I request a payment in Metal Pay?

In this guide, we'll show you how to request a payment in Metal Pay! Step 1: Tap on the 'Request' button on the Metal Pay homepage to access the requests page.  Step 2: Select the person you want to request a payment from. Step 3: Select the amount you want to...

How do I cancel a payment request in Metal Pay?

How do I cancel a payment request in Metal Pay?

In this guide, we'll show you how to cancel a payment request in Metal Pay! Step 1: Tap on 'Payments' on the Metal Pay homepage to access the payment history page.  Step 2: Tap on the requested payment on the 'Waiting to pay you' list. The requested payment...

How do I decline a payment request in Metal Pay?

How do I decline a payment request in Metal Pay?

In this guide, we'll show you how to decline a payment request in Metal Pay! Step 1: Tap on 'Payments' on the Metal Pay homepage to access the payment history page. Step 2: Tap on the payment in the 'You need to pay' list to bring up the payment information page. Step...

How do I send a payment reminder in Metal Pay?

How do I send a payment reminder in Metal Pay?

In this guide, we'll show you how to send a payment reminder in Metal Pay! Step 1: Tap on 'Payments' on the Metal Pay homepage to access the payment history page. Step 2: Tap on the requested payment on the 'Waiting to pay you' list. The requested payment information...

How do I pay someone using their phone number in Metal Pay?

How do I pay someone using their phone number in Metal Pay?

In this guide, we'll show you how to pay someone using their phone number in Metal Pay! Important: Metal Pay is not available in all states. Check with your friend first if he/she would be able to use Metal Pay before sending a payment. Step 1: Tap on the 'Send'...

How do I add a contact to Metal Pay?

How do I add a contact to Metal Pay?

In this guide, we'll show you how to add a contact to Metal Pay! Step 1: Go to your contacts app to add a new contact to Metal Pay. Step 2: Tap on your the '+' symbol to add a new contact. Step 3: Add your friends' info to your phone's contacts. Step 4: Your friend...

How do I change my password in Metal Pay?

How do I change my password in Metal Pay?

In this guide, we'll show you how to change your password in Metal Pay! Step 1: Tap on your profile picture to access the settings page. Step 2: Tap on the 'Change Password' button to change your password.  Step 3: Enter your current password and tap on the 'Next'...

How do I reset my password in Metal Pay?

How do I reset my password in Metal Pay?

In this guide, we'll show you how to reset your password in Metal Pay! Step 1: Log in to Metal Pay. Step 2: Tap on the 'Forgot Password' link. Step 3: Enter your email or phone number. Step 4: Enter your new password. Step 5: Confirm your new password and tap on...

How do I enable 2FA in Metal Pay?

How do I enable 2FA in Metal Pay?

In this guide, we'll show you how to enable 2FA in Metal Pay! Step 1: Tap on your profile picture to access the settings page. Step 2: Tap on the 'Set up 2FA' button to change your password.  Step 3: Copy the recovery key and store it in a safe location. Step...

How do I disable 2FA in Metal Pay?

How do I disable 2FA in Metal Pay?

In this guide, we'll show you how to disable 2FA in Metal Pay! Step 1: Tap on your profile picture to access the settings page. Step 2: Tap on the '2FA Enabled' button to change your password.  Step 3: Open your 2FA provider app and copy the Metal Pay 2FA code. Step...

How do I enable or disable Apple Touch or Face ID?

How do I enable or disable Apple Touch or Face ID?

In this guide, we'll show you how to enable or disable Apple Touch or Face ID in Metal Pay! Step 1: Tap on your profile picture to access the settings page. Step 2: Tap on the 'Turn on/off Touch/Face ID' button to enable or disable Touch or Face ID. Step 3: Tap on the...

How do I enable or disable notifications in Metal Pay?

How do I enable or disable notifications in Metal Pay?

In this guide, we'll show you how to enable or disable notifications in Metal Pay! Step 1: Tap on your profile picture to access the settings page. Step 2: Tap on 'Notifications'. Step 3: Tap on 'Open Settings' to edit your notification settings in the Settings app.

How do I change my profile picture in Metal Pay?

How do I change my profile picture in Metal Pay?

In this guide, we'll show you how to change your profile picture in Metal Pay! Step 1: Click on your profile picture to access the settings page. Step 2: Click on your profile picture, again. Step 3: Tap on 'Select from photos'. Step 4: Select a new profile picture...

How do I report an issue or bug in Metal Pay?

How do I report an issue or bug in Metal Pay?

In this guide, we'll show you how to report an issue or bug in Metal Pay! Step 1: Shake your device on iOS or take a screenshot on Android. Step 2: Tap on 'Report a bug'. Step 3: Select an issue from the list. Step 4: Give a detailed report on the issue that you're...

How do I leave feedback for Metal Pay?

How do I leave feedback for Metal Pay?

In this guide, we'll show you how to leave feedback for Metal Pay! Step 1: Tap on your profile picture. Step 2: Tap on 'Leave feedback'. Step 3: Suggest an improvement, give as much info as possible. Step 4: Tap on the 'Send email' icon. Step 5: Your improvement...

How to find FAQ’s in Metal Pay?

How to find FAQ’s in Metal Pay?

In this guide, we'll show you how to find FAQ's in Metal Pay! Step 1: Tap on your profile picture. Step 2: Tap on 'Get Support'. Step 3: Tap on 'FAQ'. Step 4: Select the support article you need.